Frequently Asked Questions

Privacy Policy

Last updated: August 2026

Nurtured Self respects your privacy and is committed to keeping your personal information safe.

This privacy policy explains how I collect and use your information when you visit my website, contact me or arrange an appointment.

Information I collect

When you contact me through my website, I may collect your:

  • name

  • email address

  • telephone number, if provided

  • details of your enquiry

When you arrange an appointment, additional information may be collected through Acuity Scheduling, which I use to manage appointments.

Please avoid including detailed personal, medical or therapeutic information in the website enquiry form. The form is intended for making an initial enquiry.

How I use your information

I use your information to:

  • respond to enquiries;

  • arrange and manage appointments;

  • provide services you have requested;

  • communicate with you about your appointments;

  • maintain appropriate professional and business records;

  • meet legal and professional requirements.

I will only collect and use information where there is a lawful basis for doing so.

Counselling information

Information shared during counselling or supervision may be sensitive or confidential. I handle this information with care and in accordance with my professional responsibilities and UK data protection requirements.

There are limited circumstances where confidentiality may need to be broken, such as where there is a serious safeguarding concern, a legal requirement, or a significant risk of serious harm. The boundaries of confidentiality will be discussed with you as part of your work with me.

Website analytics and cookies

My website uses analytics to understand how visitors use the site and to help me improve it. The website may also use cookies.

Some cookies are necessary for the website to function, while others may be used for analytics. Where required, consent will be requested for non-essential cookies.

Third-party services

I use Squarespace to host my website and Acuity Scheduling to manage appointments. These services may process personal information on my behalf and have their own privacy policies.

I do not sell or rent your personal information.

How long I keep information

I only keep personal information for as long as necessary for the purpose it was collected and to meet relevant professional, legal and regulatory requirements.

When information is no longer required, it will be securely deleted or disposed of.

Your rights

You have rights under UK data protection law, including rights to access, correct and, in certain circumstances, request deletion or restriction of the use of your personal information.

If you have any questions about how your information is handled, please contact:

Email: Emmakennedy80@proton.me

You can also contact the Information Commissioner's Office (ICO) if you have concerns about how your information has been handled. ICO – Make a complaint

Changes to this policy

I may update this privacy policy from time to time. The latest version will always be available on this website.

Copyright

Unless otherwise stated, the written content, artwork, photographs, audio, video and other original material published on this website are the intellectual property of Emma Kennedy / Nurtured Self and are protected by copyright.

Please do not reproduce, copy, adapt, distribute or commercially use my original work without my written permission.